Return Policy

Return Policy

We want you to be completely satisfied with your Wild Pacific Seafood order. If there is an issue with your order, please contact us within 14 days of delivery at the email or phone number listed on our Contact Us page.

Damaged or Incorrect Orders

If your order arrives damaged, spoiled, or incorrect, please contact us right away with your order number and, if possible, a photo of the issue. We will arrange a replacement or refund.

Unopened Products

Unopened, unused products in their original packaging may be returned within 14 days of delivery for a refund, minus original shipping costs. Please contact us before sending anything back so we can provide return instructions.

Perishable Items

Because our canned seafood is a shelf-stable but food-related product, we evaluate return requests on a case-by-case basis to ensure food safety.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 5-10 business days.

Questions? Reach out any time via our Contact Us page.